POLICIES & GENERAL INFO
PT Tours offers its services as an agent for arranging transportation, hotel accommodations and other services only and does not assume any liability for injury, damage/loss of property. Nor can we accept responsibility for unforeseeable itinerary changes and reserve the right to make substitute arrangements of equal value when it is deemed necessary by PT Tours management.
Booking Cancellation Policy
If you wish to cancel your bookings at anytime you may do so within the following guidelines.
In the case of cancellation of any overnight trips:
Cancellations received 60 days before departure are fully refundable less a $35.00 processing fee unless otherwise stated in that particular tour
No refunds less than 45 days prior to departure
Should one or more persons cancel or change their reservation, the remaining roommate(s) will be charged as per the new number of passengers sharing said room.
If you wish to cancel your booking within 72 hours of the scheduled departure no refunds can be made.
In the case of cancellation of any day trips:
Your money is fully refundable 14 days prior to scheduled departure.
In all cases:
If you fail to appear for any booking we are unable to offer refunds.
A Deposit of $75.00 per person is due at the time of booking unless otherwise stated.
Medical travel insurance is not included on all tours and it is the passengers’ responsibility to purchase their own.
For any and all travel into the United States a valid passport will be required. For help in obtaining a valid passport please see the Passport Canada website.
Transportation is supplied by modern motor coach equipped with air conditioning and a washroom. Seats on any of our motor coaches are on a first come, first served basis. By federal law no smoking is allowed on board our coaches, but we do stop frequently for comfort breaks.
We take great pride in making new friends and developing lasting relationships with all of our guests and it would be our pleasure to greet you on our next vacation voyage!